Download Accounts Department Service Charter in PDF
INTRODUCTION
This Customer Delivery Charter is a declaration of our commitment to providing quality services. It outlines the services rendered, requirements to obtain the services, costs and timelines in which the Accounts Unit provides its services.
VISION
An efficient and effective Accounting Unit in the Kenya Law Reform Commission
MISSION
To ensure strict adherence to GOK Financial Regulations through application of sound accounting principles for enhanced transparency and accountability..
MANDATE
To process the Commission Financial transactions, maintain accurate records, prepare Appropriation Accounts and respond to Audit Queries.
CORE FUNCTIONS
- Compilation of accurate financial reports
- Ensuring compliance with voted budgetary provisions
- Management of the Commission's cash flow
- Providing accounting advice to the Accounting Officer an d other Departments in the Commission
- Preparing responses to Audit queries
CORE VALUES
The Accounts Unit upholds the following values
- Professionalism
- Transparency and Accountability
- Integrity
- Confidentiality
- Efficiency and effectiveness
- Team work
- Equity and Fairness
- Courtesy
- Patriotism
OUR STANDARDS
- Quality results
- Promptly processing the Commission's Financial transactions
- Prompt effective , adequate, accurate and relevant reporting
COMMITMENTS AND OBLIGATIONS OF THE CUSTOMERS
To enable us provide you with quality services, we request you to:
- Provide effective feedback
- Be respectful and courteous
- Provide necessary co-operation and accurate information
- Refrain from offering inducement, gifts and favours in return of services rendered.
SERVICES OFFERED BY THE ACCOUNTS UNIT
NO. |
SERVICES RENDERED |
REQUIREMENTS TO OBTAIN SERVICES |
COSTS |
TIMELINE |
1. |
Definition of Suppliers and employees in the payment services |
Definition forms, bank details, employee and merchant personal details, ie. Names, date of birth, ID numbers , PIN numbers |
Nil |
3 working days |
2 |
Preparation of Payment Vouchers both personal and merchants |
Necessary documentation and approvals |
Nil |
3 working days |
3 |
Examination of payment vouchers both personal and merchants |
Necessary documentation and approvals |
Nil |
3 working days |
4 |
Authorization of payment vouchers both personal and merchants |
Necessary documentation and approvals |
Nil |
2 working days |
5 |
Issuing of imprests to employees |
-Approved requisition memos |
Nil |
3 working days |
6 |
Processing of Imprests Surrender issued to employees |
- Duly filled surrender form ---Triplicate of imprest warrant, |
Nil |
3 working days |
7 |
Preparation of expenditure Returns |
Financial orders and requisition |
Nil |
Monthly |
8 |
Preparation of cash flow projections |
-Financial orders and regulation |
Nil |
Bi-annually |
9 |
Preparation of Bank Reconciliation Statements |
Bank statements |
Nil |
Monthly |
10 |
Preparation and Submission of Appropriation Accounts |
Ledger Statements Expenditure returns |
Nil |
By 30th September of every year |
11 |
Payment of Salaries |
By-products from Human Resource Management Payroll |
Nil |
2 working days |
12 |
Preparation and Submission of Responses to Audit Queries |
Reference Sheet from Kenya National Audit Office (KENAO) |
Nil |
5 working days |
13 |
Remittance of Statutory Deductions |
By-products |
Nil |
2working days |
The Kenya Law Reform Commission is a corruption free zone. It is an offense to compromise or give a bribe to a public servant for delivery of services.
COMMITMENT TO COURTESY AND EXCELLENCE IN SERVICE DELIVERY
Any service that does not conform to the above standards or any officer who does not live up to the commitments to courtesy and excellence in service delivery should be reported to:
https://www.klrc.go.ke/index.php/feedback (Anonymous)
To:
Commission Secretary/ Chief Executive Officer
Physical Address: Reinsurance Plaza, 3rd Floor, 4 Taifa Road
P.O. Box 34999-00100
NAIROBI, Kenya. Email: This email address is being protected from spambots. You need JavaScript enabled to view it./ This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (+254) 20 2241201, +254799030716, Fax: (+254)202225786